At The Door Works, we’re proud of the quality work we do. But don’t just take our word for it!
Take a moment to learn about the experiences that other customers like you have had with The Door Works.
Loren and Rod are a couple of pros, they assessed the problem, fixed it, gave me a couple handy tips to make my door last longer, all for the price of the service call. They didn’t try to sell me things I did not need. When the need arises I will use Door Works again, and recommend them highly! Thanks!
-Barry S, Bellevue
(The Door Works) repaired a door that I thought would have to be replaced. They saved me a bundle of money. Everything was on time and as described.
-John B, Seattle
Victor diagnosed the problem immediately. Because the wrong springs had been installed previously, the door was out of alignment and unable to fully open.
He made adjustments to the opener and lubricated all rollers, joints, etc. At this point the door worked fine. He did inform me that I would be faced with the same problem at some point.
I decided to have the springs replaced now and not wait for the inconvenience of dealing with this again. There was absolutely no pressure to do it.
At no cost, he replaced a safety cable and sheaves and lubricated my other garage door. I asked if he would put back the light cover that had fallen off months ago. He said he’d do it, but recommended leaving it off as he has seen too many covers fall and damage the car below.
This was a great experience from beginning to end!
-Sandy K, Bellevue
My day started with the garage door stuck half way up. I went to my Angie list under garage doors and found The Door Works, Inc. at 1-800-478-8428 and placed a call.
The friendly voice said they would be able to send a technician out between 9 and noon, TODAY! I received a call back with in 15 minutes, from Victor, he said he would be at my residence shortly.
Upon arrival he quickly surveyed the site and said it would be up and running very soon. By 10:30 the doors were running smoothly. Professional from start to finish!
-Tim F, Seattle
Pleased with the quality of workmanship and the spring itself. Quick, professional…gave me a courtesy call prior to coming by.
The tips he gave me regarding the existing electric garage door opener were very helpful…felt he was acting in my best interest and trying to save me $$, yet make sure it would be working properly and not put undue tension on the garage door spring again.
VERY HAPPY with company…would use again!
-Dean Z, Auburn
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These guys are great. They drove through the Seattle 2012 Snowpocalyse winter storm and did a great job removing the old garage door and installing a new garage door.
Our old garage door opener was Craftsman chain drive from the late eighties and the door was 50 plus years old. The combination was clearly giving up the ghost. The door would open say a foot or two and then reverse shut again. Very frustrating. We ended up having to disconnect the opener from the garage door which was a colossal pain in the rear. I quickly grew tired of feeling like a power lifter from squat lifting the door manually.
I’d repaired the garage door opener 7 months previous for $150 bucks. I didn’t like the idea of being in the same situation again 7 months forward. I believe the old addage applies – penny-wise, pound foolish.
That’s where getting a new garage door enters. I looked up a couple guys on Angie’s List and did the standard 3 bid process. I left a message on the Door Works answering machine on a Saturday and received a call back the same day and had an appointment for a bid the following week.
They were the most responsive of the 3 companies I bid from. One of the contractors took a look at our door frame and since my house was built in 1928 and commented that our garage door frame was not perfectly symmetrical. Needless to say he said he would bid … but I never did get his bid. Maybe this was a blessing.
The Door Works said the same thing about the asymmetrical entrance but said confidently that this was no big deal. We also received a bid from a huge consumer wholesale warehouse chain. Their bid was $200 more than the Door Works and did not include the fancy garage door opener with battery backup.
Ah, the door opener. It’s probably the Rolls Royce of garage door openers. No I don’t work for Liftmaster but if you are curious the 8550 model is the way to go. It came with 3 remotes, a keypad to affix outside our garage and a sensor that plugs in anywhere in your house. If your door is open – it shows a red light and then the garage door can be remotely shut from it. With my old Craftsman I bet any old thief could go to a hardware store and buy a Craftsman opener to get my old door open (well not when it was broke).
For a little more money you can purchase a internet gateway device that hooks into a home based router. There’s a free app in the marketplace to control your lights and garage door from an Android or iPhone. So imagine being at work and being panicked because you can’t remember whether or not you shut the garage door that morning. Note I have since learned the service is free for the first year and $15/year thereafter.
Yeah, yeah those are bells and whistles …that are nice… but the central item I care about most is that the door now opens very quickly and quietly.
As for the quality of work. I was impressed. I mentioned the re-framing earlier. Yes, since I live in a old house with an old garage I did myself a favor and let professionals help out.
It’s hard to describe but they retrofitted the entrance otherwise the door wouldn’t have fit. It took attention to detail and skill that only a journeyman would be able to do in a few hours and a entire weekend or two for a guy like me to finish up.
What I liked was after installation – the installers took 20-30 minutes to train me up on my new door. Aesthetically the door we went with is pretty plain jane – but its 3 ply steel and very sturdy (Amarr H3000). It’s a garage door for pete’s sake at any rate it blends in well with the house and enhances the look in feel of my place.
All in all I would highly recommend the Door Works.
-Jonathan W, Seattle